Document Services Terms and Conditions
Last updated: 10.01.2023
Introduction
These terms and conditions govern the document drafting, template and guidance services ordered from us through our Website (https://www.whytecroftford.com) and services ordered from us other than our Website (to the extent that these terms and conditions relate to services ordered from us through the website or otherwise such terms and conditions shall be referred to as “Document Services Terms and Conditions” and these Terms and Conditions together with the Website Terms of Use shall be referred to as the “Terms and Conditions”). You should understand that by using this Website you agree to be bound by the Terms and Conditions and by ordering any of our services through the Website or otherwise you agree to be bound by the Terms and Conditions.
Please read these legally binding documents carefully. If you disagree with the Terms of Use you must not use our website and if you disagree with the Terms and Conditions you must not order services through the Website or otherwise. Please understand that if you refuse to accept these Terms of Use and Terms and Conditions, you will not be able to purchase any services from us.
These Terms and Conditions are in the English language only. You should retain a copy of these Terms and Conditions for future reference.
Whytecroft Ford is a specialised legal services provider that also sells individual legal, business documents and guides all related to legal documents to be used in India under Indian Law. We provide legal and business document templates, it is the customer’s responsibility to ensure that the documents or document packs purchased from us meet your requirements.
The documents, document packs, forms, information, guides and/or material purchased from Whytecroft Ford do not constitute and are not intended to replace legal advice. We strongly recommend that proper legal advice be sought when the customer is unsure about the appropriateness or legal aspects of a document, form, information or material purchased from us.
Liability
Whytecroft Ford uses its best endeavours to ensure that all documents, forms, information and material on its website are correct and reflect the current law. We will try to rectify any errors within a reasonable time.
Whytecroft Ford, its directors and employees, will not be held liable for any loss or damage of any kind arising from the use or inability to use this website and the documents, forms, information and material purchased from us or where the customer relies on the information contained within this website.
No liability shall attach to Whytecroft Ford, its directors and employees for any loss or damage of any kind suffered as a result of errors or omissions in the contents of any documents, forms, information and material contained within this website.
It is the customer’s responsibility to ensure that any document, form, information and material purchased from us is appropriate for its intended purpose. We do not warrant that the document, form, information and material purchased from us will be fit for its intended purpose.
The documents, documents packs and information on this website do not constitute legal advice. Therefore we strongly recommend that you seek legal advice when using our services.
Waiver
The failure by Whytecroft Ford to enforce at any time or for any period any one or more of the terms and conditions shall not be a waiver of them or the right at any time subsequently to enforce all terms and conditions.
Severance
If any provision of these terms and conditions shall be found by any court to be invalid or unenforceable, such invalidity or unenforceability shall not affect the other provisions of these terms and conditions, which shall remain in full force and effect.
If any provision of these terms and conditions is so found to be invalid or unenforceable but would be valid or enforceable if some part of the provision were deleted, the provision in question shall apply with such modification(s) as may be necessary to make it valid and enforceable.
Online Payments
Whytecroft Ford Ltd uses Stripe Payment Gateway for debit and credit card processing to ensure your payment is made safely and securely. Stripe’s Payment gateway meets the Payment Card Industry Data Security Standards (PCI-DSS) to protect cardholder information. All transactions are safe & securely SSL encrypted. You consent to your details being passed to Stripe to make a payment on our site.
Document Services
We endeavour to provide a high-quality service.
You agree to provide us with all the necessary information and documents (if applicable) to initiate the creation of your documents within ten (10) business days. In the event that you fail to provide the required information and documents within the specified timeframe, we reserve the right to extend the timeline for the completion of your documents or terminate the engagement entirely.
We offer up to three (3) revisions or amendments to your document(s)/document pack(s) within ten (10) days of the delivery date. However, we reserve the right to decline any further revisions beyond the stated limit.
Complaints & Refunds
Under Regulation 13 of the Consumer Protection (Distance Selling) Regulations 2000, there is no right of refund or cancellation once a document or a document pack has been purchased. However, if you are dissatisfied with your purchase, please get in touch with us. We do our best to resolve all complaints within 48 hours. If you have a complaint, please get in touch with us at info@whytecrortford.com.
Jurisdiction and Governing Law
These terms and conditions shall be governed by and construed under English law. Any dispute, claim or matter arising out of, or relating to, these terms and conditions shall be subject to the exclusive jurisdiction of the English courts.